Customer Technical Support | מעברים נגב מערבי

Customer Technical Support

Customer Technical Support

30/11/2021
תחום: 
היי טק בדרום
מקצוע: 
נציג/ת תמיכה
תאור תפקיד: 

As a Customer Support Champion you will be responding to customer queries in a timely and professional way, via out ticketing system and chat. Identifying customer needs and helping customers use our company’s products. Analyzing and reporting product malfunctions and bugs.

 

 

we have more open positions, have a look here --> https://www.lsports.eu/careers/

דרישות התפקיד וניסיון נדרש: 

Requirements:

  • Excellent customer service skills.
  • Strong troubleshooting and critical thinking skills.
  • Ability to work under pressure
  • Experience working in computer environments.
  • Close to a native speaker level of the English language
  • Understanding of Sports - Advantage
  • Availability for 24/7 work environment - weekends and Holidays included.
  • Minimum of 4 shifts per week.
  •  

Skills and Qualifications:

  • Exceptional communication and interpersonal skills, highly organized, collaborative and detail oriented.
  • Driven, self-motivated, enthusiastic and with a “can do” attitude.
  • Have, or be willing to learn, basic technical skills in connecting to APIs to confidently discuss technical terms.
  • Comfort in a startup environment we move quickly and wear many hats in a dynamic environment.
  • Empathetic, positive attitude with a desire to help our customers reach their goals.
השכלה נדרשת: 
מקצועית
היקף המשרה: 
משרה מלאה
סוג המשרה: 
משמרות
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